What is the quality of your oils?
All Love Thy Oils essential oils are 100% Pure. We never add fillers, additives, preservatives...each bottle of essential oil is 100% Pure oily goodness.
Where are your oils sourced from?
Everywhere! Not all plants can be grown in the same location. Each plant requires different temperature, soil type, altitude, nutrients that of course can't be found in just one location. Our essential oils are sourced from all over the world then bought back to Australia, bottled and sent directly to you.
How are they tested?
Each batch of essential oil goes through a GC/MS test before it's approved for sale. What the hell is that? In short, it's a testing procedure that shows exactly what constituents (the different properties of the oils) are present within the oil and at what levels. This ensures that each bottle of oil has the required properties and the levels needed for you to obtain the full benefits of the oil.
Can I ingest your oils?
This is probably the most highly debated essential oil topic. As a general rule of thumb we advise against ingesting essential oils. Our oils are 100% pure and potent and each individual person will have a different reaction to each oil for a vast number of reasons...medications & other supplements, allergies, quantities.
We would also ask you why you are looking to ingest oils? If it's to receive the benefits of the essential oil, you will receive all the benefits of your oils via aromatic & topical use. If it's for flavouring (a drop of citrus in your water, a drop of oregano in your pasta), we'd suggest using the lemon & oregano...we were all using food before oils ;)
If you are still considering ingesting any essential oil we recommend that you consult a trained professional first.
What is your quality guarantee?
Every single order you make comes with a 100 day Love it or return it guarantee. Just email love@lovethyoils.com if you're not 100% satisfied with your goodies.
Why do the dimensions of some bottles vary?
At Love Thy Oils, we take pride in sourcing the finest essential oils from diverse locations worldwide. Our commitment to quality includes authenticating and bottling these oils in Australia. As we streamline our bottle procurement process, you may observe different dimensions of bottles at times. Rest assured, regardless of outer size, each bottle contains the exact amount of oils. Our machine-filled and quality-tested approach minimizes human error, ensuring a consistent and top-quality product for your well-being.
How does BOGO (Buy one get one free) promotion work?
For this promotion if you buy minimum two or more products from the allocated tab, the product with the lowest values are marked as free. The details of the same are seen during check-out process. Please note BOGO promotion does not include value packs & bundles, some accessories, diffusers and wooden storage boxes.
Do you offer price matching for items that have gone on sale or been further reduced?
We're sorry to hear that a recent purchase you made has since gone down in price however we appreciate your understanding that it is within the nature of retail for prices/promotions to vary from time to time. As the price paid is correct at the time of the transaction, we cannot retroactively discount a purchased item or provide a partial refund for an item that has reduced in price since purchase.